ABOUT US

 

At The Custom Co., we're here to make your shopping experience seamless and enjoyable. Whether you have a question, feedback, or need assistance, we’d love to hear from you!

How to Reach Us

• Email: hello@thecustomco.com.au
  Drop us a line, and our friendly customer care team will get back to you as soon as possible.

• Address:
  While we don’t have a physical store, our designs are proudly crafted in Australia,  and manufactured in collaboration with international factories we’re always happy to connect online.

• Working Hours:
  Monday to Friday: 9:00 AM - 5:00 PM (AEST)

Our Process
Every product from The Custom Co. is designed and personalised in Australia with love and care to meet your unique preferences and manufactured in collaboration with international factories, ensuring the highest quality craftsmanship.

FAQs and Support
Before reaching out, check our FAQ page for quick answers to common questions about customisation, shipping, returns, and more.

We’re here to help make your moments extra special with personalised creations. Let’s stay connected!